Refund policy

60 Day Money Back Guarantee

When we built the Nesti Pod, our goal wasn’t to create another product.

It was to build a tool that genuinely helps people feel calmer, more grounded, and more in control of their sensory world.

But we also know that every nervous system is different.

Some people feel the benefits instantly.

Others need a few adjustments to find their sensory balance and that’s completely normal.

This guarantee exists because we want you to have the time, space, and support to experience the Pod properly.

The Nesti 60-Day Money Back Comfort Guarantee:

You have 60 days from delivery to decide whether the Nesti Pod feels right for you.
If you’re not feeling the benefits, just reach out to our team.

We’ll work with you personally to find the best outcome whether that’s:
•⁠  ⁠personalised guidance on fit and usage
•⁠  ⁠adjusting how you wear the Pod
•⁠  ⁠a size or colour exchange
•⁠  ⁠or an alternative resolution that helps you feel supported

Your comfort matters.

How It Works:
1.⁠ ⁠Message us within 60 days and tell us what’s not feeling right.
2.⁠ ⁠We guide you through adjustments fit, usage, regulation techniques.
3.⁠ ⁠If it still isn’t quite right, we explore exchanges (size/colour).
4.⁠ ⁠We’ll find an alternative resolution, which may include a goodwill refund.

What’s Covered
✔ Nesti Pods
✔ Fit guidance, comfort support & personalised resolutions
✔ Size/colour exchanges

What’s Not Covered

✘ Return Postage (Customers Responsibility)
✘ Items damaged through misuse
✘ Products purchased through unauthorised sellers
✘ Requests made after 60 days

Need Help?
We’re real people, and we genuinely care.
If something doesn’t feel right, just message us
we’ll always do our best to make it a positive experience.